Our Size Guide is available on all our product pages. We also offer all sizes of models on the product pictures to help you find your size. You can also always reach out and we will gladly help you.

Kaylina wears Small in the Maya Top & Maya/Kalea Bottoms. She wears Medium in the Rosé One Piece, Kalea/Skye Top and & Skye Bottoms.

All models sizes are directly on all product pages. 

Our Kai suits are designed in Canada by the owner, Kaylina. All pieces are hand made in Brazil with local fabric.

Our suits are made with a knitted fabric produced with elastane and microfiber biodegradable nylon. This allows our fabric to quickly decompose after disposal in landfills. Our fabric who once took decades, now takes less than three years to fully decomposed. 

Its softness provides smooth skin contact and exceptional comfort during use. Our fabric also has 50+ UV protection against ultraviolet radiation and is free of toxic chemicals to human skin according to international standard OekoTex 100 Class I.  While producing the fabric, they make sustainable use of industrial water in the process of dyeing and printing, while allowing the use of reusable water and avoiding the consumption of drinking water.   

Together, we can all contribute to an Eco-friendlier world. ♲

- Rinse immediately after use.

- Avoid contact with rough surfaces as this may cause pulling to swimwear.

- Be careful not to wear light coloured clothing over wet swimwear. Some shades may bleed or transfer when wet.

- Some sunscreen lotions and tanning oils may mark or damage swimwear.

- Hand wash with cold water and mild detergent.

- Do not wring, soak or bleach.

- Do not tumble dry.

- Dry in shade.

- Do not iron.

Unfortunately, we are not in a position to provide you guys a space to try our swimsuits at the moment. This is definitely something we would like to provide our lovely clients in the future. 

Unfortunately at the moment, all collections are all exclusive and will not be restocked. We encourage you to get your hands on the suits you like asap so you don't miss out. We may decide to bring back a design in a new color if the demand is there. Please don't hesitate to send us a message and let us know which design you want us to bring back.

Prices may vary depending on colors, prints, complexity of design and/or import costs that can be influenced by major events such as Covid. Our customers are always on our mind and keeping our prices affordable will always be our priority. 

 We accept Apple Pay, Google Pay, Visa, Mastercard, American Express, and Paypal.

You will be charged automatically once your order has been completed. It should reflect on your bank statement right after checkout.

Unfortunately, you can't change your order once it has been placed in the system. Since we are a startup, I do suggest you message us (info@kaiswimwear.ca) so we can try and arrange a solution that best suits you.

If it hasn't been shipped yet, please send us an email (info@kaiswimwear.ca) so we can try and arrange this for you. Unfortunately, if it is shipped, you will have to go through Return Policy to do so at your own cost.

Unfortunately, we are not responsible and will not be able to give you the promo if your order has already been placed. Don't worry, we offer regular promo codes that you will be able to use on your next purchase.

Your suits are being packed in a 100% compostable mailer. The poly mailers are made out of corn and disappears after 6 MONTHS in the compost. We love this amazing product from Noissue and everytime we place an order with them, they plant a tree in one of the many countries they work with. 

We also use tissue paper to protect and pack the suits which can be recycled in your paper bin along with the thank you postcard and the tag which is attached with cotton strings to avoid using plastic. 

**IT IS VERY IMPORTANT TO CUT OUT THE SHiPPING LABEL ON YOUR POLYMAILER BEFORE PUTTING IT IN THE COMPOST AS IT DOES NOT GO IN THE COMPOST BIN.

All orders are fulfilled and shipped within 1-3 business days. Once they are in Canada Post's hands, we no longer have control but you will receive a tracking number to stay up to date on where your package is if you select this option at checkout.

Canada

- Canada Post Expedited Parcel (1-7 business days)

- Canada Post XpressPost (1-3 business days)

- Canada Post Priority (1-3 business days)

United States

- Canada Post Small Packet USA Air (5-8 business days)

- Canada Post Tracked Packet USA (4-7 business days)

- Canada Post Expedited Parcel USA (4-7 business days)

- Canada Post Xpresspost USA (2-3 business days)

Rest of world

- International Parcel Air

- Small Packet International Air

- Tracked Packet International

- Xpresspost International

*Delivery Times vary from country to country

Tracking is offered if you select that option at checkout.

We currently ship worldwide.

Yes, we are offering a 5$ shipping rate for all our local babes in the Ottawa/Gatineau area with a shipping delay of 1-5 business days. More information here

We do offer exchanges for suits that are unwashed/undamaged/unworn. Please email us (info@kaiswimwear.ca) explaining why you would like to exchange your suit and we will do our best to accommodate you. We cannot guarantee that we will have the suit and size you want when you contact us. Don't forget to read our Exchanges & Returns page.

Kai Swimwear will not be covering any shipping cost when returning a product. The Refund will only cover the suit cost. Please take the time to read our Exchanges & Returns page.

We are so sorry to hear about that. Please email us at (info@kaiswimwear.ca) so we can arrange to send you a new suit.

We do offer returns for suits that are unwashed/undamaged/unworn. Please email us (info@kaiswimwear.ca) explaining why you would like to return your suit and we will do our best to accomodate you. Please take the time to read our Exchanges & Returns page before contacting us.